Ghosting in the public relations industry
Stu Campbell-Carran, Managing Partner, Mandate Creative Stu Campbell-Carran, Managing Partner, Mandate Creative

Ghosting in the public relations industry

Winston Churchill famously stated “When the eagles are silent, the parrots begin to jabber". Proof that ‘ghosting’ (basically; ignoring someone) has been around for a while.  Ghosting is becoming more prevalent in business. I think this is because the behaviour is now common-place and wrongly ‘accepted’ across digital dating and social media. There is a whole tranche of people, spanning different generations, who now decide to simply ignore rather than respond. Here are some of my thoughts and experiences on this topic.

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Five differences between working agency VS in-house
Clodagh Coward, Client Director, Mandate Creative Clodagh Coward, Client Director, Mandate Creative

Five differences between working agency VS in-house

Ask any PR professional who has worked in both an agency and in-house and they will often tell you they have a definite preference. I believe, although the nuts-and-bolts of the role are essentially the same, the two are vastly different. Your favoured one will depend on your personality and what you want from your career. Each, of course, has their pros and cons but working in both has given me a more rounded experience in my career, for which I am thankful for.

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Five important things my first job taught me
Clodagh Coward, Client Director, Mandate Creative Clodagh Coward, Client Director, Mandate Creative

Five important things my first job taught me

Like many young people growing up, I had a part-time job at the weekend. At fifteen years old this was my first ever job. I worked as a shop assistant and my role was split between working on the tills, stacking shelves and being responsible for the in-store baked goods. Every Saturday morning when I clocked in at 10.00am I had to make sure there were freshly baked baguettes ready for the lunchtime rush. Fast forward fifteen years later I am now client director in a boutique PR agency. Whilst the two roles seem wildly different, there are actually some key skills that I picked up as a young spritely shop assistant which have served me well to this day. These lessons I learned early on have made me a better manager and showed me the importance of client satisfaction. 

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